ESTIMATED DELIVERY TIMES: -
Lead times for delivery of goods obtained to all orders are quoted as accurately as possible at the time of order but cannot be guaranteed.
(a) Whilst every effort will be made by us to ensure the manufacturer complies with the delivery quoted, any delay that may result in a cancellation will be in accordance with our cancellation procedure.
DELAYS IN MANUFACTURE & DELIVERY: -
(a) All delivery estimates are based on previous experience with our suppliers and information available to us at the time of order and does not take into account unforeseen circumstances such as fire, theft, natural disaster, strike, civil disorder, insolvency, raw material delay, discontinuation of products or materials etc… We shall not be liable for any undetermined costs or compensation caused by any such delay.
(b) Cancellations due to delays in manufacture and delivery can only be accepted if agreed by the management, The manufacturer and finance company (if applicable).
DELIVERY OF GOODS
(a) It is the customer’s responsibility to check that all goods are correct and in good condition on delivery and sign full acceptance.
(b) No goods can be left unexamined. No goods can be signed for unexamined. Any defects or shortages must be reported at the time of delivery and agreed with the delivery driver.
(c) Goods stored at customer’s request must be paid for in full. The Company reserves the right to charge the customer for storage.
DELIVERY SERVICE: -
(a) We operate a low cost delivery service to locations on specific days within a 40-mile radius from our premises. We can also deliver to other locations, details of which will be given at point of order. If a second delivery is required due to the customer not being available to receive the goods then the Company reserves the right to charge for the subsequent delivery.
(b) The precise time of delivery cannot be guaranteed.
(c) Assembly, movement and fitting of goods are not included within the delivery service. Should our employees comply with the request of a customer for assistance in the assembly, movement and fitting of goods, the customer will receive such assistance at his or her own risk, and under no circumstances shall we be liable for damage to property or expenses howsoever arising.
(d) We do however appreciate that circumstances may arise in which the customer will require special assistance with regard to the assembly, movement and fitting of goods. We operate a low cost special service to provide such special assistance, details of which are available at the point of order.
(e) It is the customer’s responsibility to ensure that all goods can be accommodated and that there is reasonable access for all goods to be delivered to the required location.
(f) For further information please refer to delivery instructions issued at the point of order